Focusing ON THE TRI CITIES' VISION NEEDS SINCE 1995We welcome new patients and no referral is necessary.
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604-552-2085
B218-2099 Lougheed Hwy Port Coquitlam, BC V3B 1A8 |
Our office will resume in-person eye care services June 4.
To protect our patients and staff, we have new procedures in place.
** PLEASE CAREFULLY READ AND OBSERVE THE GUIDELINES BELOW **
WE LOOK FORWARD TO SEEING AND SERVING YOU AGAIN!
WE LOOK FORWARD TO SEEING AND SERVING YOU AGAIN!
Booking appointments and pick-ups, pre-screening, & virtual care:
- No walk-ins. Eye exams and glasses/contact lens pick-up will be arranged by phone appointment only
- Appointments will be spaced further apart than previously, to allow for proper sanitization between patients.
- Patients will be pre-screened by phone before their appointment for symptoms of or exposure to COVID-19, including:
- fever, chills, new or worsening cough, shortness of breath, sore throat and new muscle aches or headache
- travel history outside of BC or any contact with suspect or known COVID-19 cases in the past 14 days.
- Patients will be asked about eye and medical history by phone to minimize time spent in the waiting room.
- Virtual care by telephone is available and may be recommended if in-person care is not required (including re-referrals to specialists)
On arrival, please observe the following:
- Please arrive on time, but no more than 5 minutes prior to your set appointment time.
- Only the patient with an appointment or a pre-arranged pick up time for glasses/contact lens will be permitted to enter the clinic.
- Do not have anyone accompany you. Exceptions: Children may have one parent/guardian with them, and patients may bring a translator if required.
- Please remain behind the sneeze guards while speaking with the receptionist.
- All persons (including translator) will be required to wear a mask. Please supply your own mask, and hand sanitizer to use when entering and leaving the clinic. If you are wearing contact lenses to the clinic, please bring along your contact lens case and solution.
- As physical distancing cannot be maintained for most procedures, the doctor and staff will be using appropriate personal protective equipment, depending on the task at hand.
- Upon entering the office, please allow the staff to check your temperature with the contactless thermometer.
During your appointment, please observe the following:
- Please stay seated in your assigned waiting area until called by the doctor.
- Prescription of current glasses will only be checked by staff in the pre-test area. The doctor will not be able to verify them.
- Please minimize items you bring into the exam room and do not place items on the doctor's desk.
Our Optical dispensary services will be available!
To maintain health and safety, please:
- Ask for assistance before entering the dispensary.
- Use hand sanitizer before and after trying on frames.
- Allow our staff to pass you frames you would like to trial.
- Your current frame will be placed in a sanitized tray while you are trying on frames.
- No first-time contact lens fittings will be conducted at this time. We can re-order contact lenses for existing wearers, and direct shipping to your home is available for most disposable soft contact lenses.
LOCATIONDr. Larry Chow
Shaughnessy Optometry Shaughnessy Square Professional Building - 2nd Floor B218-2099 Lougheed Highway Port Coquitlam, BC V3B 1A8 |
CONTACT604-552-2085
HOURS Sunday & Monday
Closed Tuesday— Friday
10:00am — 5:00pm Alternate Saturdays
10:00am — 4:00pm |